What services does On Pointe Security provide?
We design, install, service, and maintain residential and commercial security systems throughout Maine. Our services include burglar alarm systems, security cameras and video surveillance, access control systems, fire alarm systems, remote monitoring solutions, and system upgrades. We also troubleshoot and service many existing systems, even if they were installed by another company.
Do you work with both homes and businesses?
Yes. We work with homeowners, small businesses, offices, retail stores, warehouses, apartment and multi-unit properties, and larger commercial facilities. Every property has different security concerns, so we tailor each system to match the layout, daily activity, and level of protection needed.
Are your systems pre-packaged or customized?
Our systems are customized for each customer. Instead of selling one-size-fits-all packages, we evaluate your property, entry points, visibility, operational needs, and budget to recommend a system that makes sense for you. That means you’re not paying for equipment you don’t need or leaving important areas unprotected.
Do you install security cameras?
Yes. We install high-quality video surveillance systems for both residential and commercial properties. Camera systems can include indoor and outdoor coverage, night vision, motion detection, remote viewing, and video recording. We’ll help you determine the right camera placement and coverage areas based on your property and goals.
Can I view my cameras or security system remotely?
In most cases, yes. Depending on the system you choose, you can access cameras, arm or disarm your alarm system, receive notifications, and check activity from your smartphone, tablet, or computer. Remote access gives you the ability to stay connected to your property whether you’re at home, at work, or away.
Do you provide fire alarm systems?
Yes. We install fire alarm systems for residential and commercial properties, including smoke detection, heat detection, alarm notification devices, and monitoring integration when needed. We can also help ensure your system meets local fire and life safety requirements.
Do you offer professional monitoring?
Yes. We offer professional monitoring through a trusted third-party central station monitoring provider. Depending on your system setup and preferences, monitoring can include burglary alarms, fire alarm notifications, supervisory alerts, and environmental conditions such as low temperature or water detection.
If an alarm is triggered, the monitoring center can quickly respond according to your emergency contact instructions and dispatch emergency services when needed. We’ll help you choose the monitoring options that best fit your property, level of protection, and budget.
How long does installation usually take?
Most residential installations can be completed within a day, depending on the size of the home and the complexity of the system. Commercial installations may take longer based on the number of devices, cameras, access points, or fire alarm components involved. Before any work begins, we’ll provide a clear overview of the installation process and expected timeline.
What types of businesses and properties do you work with?
We work with a wide variety of commercial and multi-unit properties throughout Maine, including retail stores, offices, restaurants, warehouses, industrial spaces, apartment buildings, condo associations, and property management companies.
In addition to intrusion alarms, cameras, and fire systems, we also install environmental monitoring systems designed to help protect buildings from costly damage and emergencies. These systems can include low-temperature monitoring, water leak detection, sump and mechanical room monitoring, and other sensors that provide early alerts before small issues become major problems.
Whether you need basic security coverage or a more advanced integrated system, we can design a solution around the specific needs of your property and day-to-day operations.
Can you upgrade or take over an existing security system?
In many cases, yes. We can inspect your current system and determine whether it can be upgraded, expanded, repaired, or integrated with newer technology. Customers often contact us to replace outdated equipment, add cameras, improve remote access, or switch monitoring providers without starting completely from scratch.
